FAQ's

It can rise up to a maximum of 8.000 ft.(2.400 m), depending on the wind and weather conditions.

In Cappadocia, hot-air-balloons mostly fly shortly before and after sunrise. Take-off times vary between 5:00 – 7:00 AM depending on the season. We rarely organise afternoon flights in winter season depending on the suitability of weather conditions.

Hot air ballooning is an incredibly safe activity. Unlike other types of aircraft (helicopter, plane, gliders), hot air balloons have significantly less mechanical components, therefore, involve a minimum level of risk from its equipment. Furthermore, hot air ballooning is strictly regulated in Turkey by the Civil Aviation Authority.
Some Cappadocia-specific features make hot air ballooning even safer. Ever wonder why Cappadocia has become the hub of hot air balloons? The answer lies in the ideal geographical features of Cappadocia for ballooning. It offers the most suitable weather conditions (light winds, dry, blue skies) and topographic characteristics (large plains over valleys for safe landing) for ballooning in the world, permitting to fly approximately 220 days over a year.

All hot air balloon companies in Turkey are obliged to have insurance and this is inspected by the Turkish Civil Aviation Authority. Each passenger is insured by the balloon company and this is included in the ticket price you pay.

In the event of cancellation due to unsafe weather conditions, we will provide a full refund for your cancelled flight If there is a flight request the day after the flight is canceled due to weather conditions. The reservation status is checked and if suitable conditions are met, the reservation can be transferred to the next day. If there are a limited number of seats left in the balloon company, an extra fee may be charged.

You might be charged reissue fee if the date you wish to reschedule your original flight is in peak season. Please note that booking changes are subject to seat availability.

Depending on the wind direction in the morning, the best take-off point is selected by experienced pilots to ensure the best flight. You have the opportunity to see the most popular destinations of Cappadocia, such as Göreme, Paşabağ, Çavuşin, Rose Valley,Love Valley, SwordsValley, Kızılçukur Valley, depending on the wind conditions.

Cancellation and return conditions are specified in the DİSTANCE SALES AGREEMENT

You can change it by contacting us..Please note that the new address should be located in the towns of Cappadocia (Urgup, Goreme, Uchisar, Ortahisar, Mustafapasa, Avanos, Cavusin, Ibrahimpasa, Derinkuyu, Kaymakli, Nevsehir).

You must carefully listen to the briefing our experienced pilot will give you before the flight and follow the instructions. One of the most important details is that you must apply the landing position correctly as instructed by the pilot.